FAQ

Here you can find the most frequently asked questions. 
Can't find what you looking for? Contact us and we will
help you as soon as possible!

Booking & Reservations

How do I order a bicycle?
Where can I get a Bicycle?
Can I reserve a bike?
Do I have to book online in order to reserve the bike?
How much is a bike?
What kind of a deposit do you need?
Can I return my bike earlier dan agreed?
Can I pay by cash on my day of arrival to the destination?
What is the minimum duration of the contract?
Is it possible to rent a bike by phone or email?
How do I know if the bikes I would like to rent are available?
Do you give reduction on groups?
Can I return the bike to another location than the one I rented from?
Is delivery possible?
How can I extend the 24 hrs rental period?
What if we would like to reserve bikes but we don’t know if it’s going to rain?
What are your terms & conditions?

Bicycles

What kind of bikes do you have?
What does your Bicycle Rental Include ?
Do you rent ladies bikes only?
Do you have tandems available?
Do you rent children's bikes?
Do you rent electric bikes?
Do you rent motorized bikes or scooters?

Safety & Insurance

Can I ride a bike with 2 people?
What happens if somebody steals my bicycle?
What happens if my bike breaks down?
Are there any special traffic rules I need to know?
Are rented bicycles insured against theft?
Do I get tools with the bike to change an innertube?
Do you provide helmets?
Is it safe to ride a bike with a child in a seat?
What is the law concerning Ipod and cellphones on the bike?

Culture and Activities

Why rent a Bike ?

Groningen is one of the most friendliest cities for cycling. Bicycle is the best transportation, you may reach every single point of the city within 1 hour of ride.

Do you provide maps?
Do you organize guided tours?

CONTACT US

Bikes in Groningen

Please contact us if you any question regarding our service or products. We will respond as soon as possible.

MONDAY - FRIDAY:

11:00 - 18:00

Saturday:

12:00 - 17:00

    SUNDAY:

CLOSED

PHONE

+31 6 245 155 46

ADDRESS

Sint Jansstraat 25, 9712JM Groningen

EMAIL

info@bikesingroningen.com